Jul 03 2009 01:51:41 AM PT wrote:This is a simple status update: We're still waiting for InterNAP to restore our service at our "InterNAP Seattle" location, homed at Fisher Plaza. They've told us that power is still off in parts of the building and that the outage was due to a fire.

We will continue to monitor the situation and follow up with InterNAP throughout the night until this problem is resolved.

Jul 03 2009 02:53:41 AM PT wrote:InterNAP is now telling us that the damage to the power systems was greater than originally thought, and not only is the utility feed to the building unusable, but the generators also do not work. InterNAP's UPS systems have run out of battery power and now all equipment in Fisher Plaza is offline and will stay offline until utility power or generator power can be restored, and that won't be possible until fire crews are done with their work and the equipment has been repaired.

In short, this is a total mess that likely won't be cleaned up for at least a few hours.

Jul 03 2009 08:49:56 AM PT wrote:InterNAP Seattle's servers are all still down as the facility tries to dry out its electrical equipment so that all the generators can be turned back on. Part of the building has power again now, but our cabinet does not yet.

Jul 03 2009 01:29:20 PM PT wrote:Fisher Plaza continues to work to repair the damage to their electrical system. Right now the building is still without power, but electrical teams are working to connect up temporary generators and expect for the building to be back online with these sometime today.

If you need a temporary server to use for a match or a scrim while waiting for your server to come back online, please let us know through email and we will work to accomodate you with one at our Premium Seattle location.

Jul 03 2009 08:09:02 PM PT wrote:The Fisher Plaza building is still working on getting generators up in the building. Their last estimate on the restoration of power was 7:30pm, but it's now 8pm and we still do not have it, so work is apparently progressing slower than expected.